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24 HOURS PRIOR TO APPOINTMENT/SAME DAY CANCELLATIONS OR NO SHOW WILL FORFEIT THE DEPOSIT AND YOU WOULD NEED TO PAY A NEW DEPOSIT FOR A NEW APPOINTMENT. PLEASE UNDERSTAND THAT OUR ARTISTS HAVE SET ASIDE TIME FOR YOUR APPOINTMENT AND WITHOUT PROPER NOTICE WE WILL NOT BE ABLE TO FIND A REPLACEMENT FOR YOUR APPOINTMENT TIME.
RESCHEDULING APPOINTMENTS WILL ONLY BE POSSIBLE IF THE ARTIST IS GIVEN AT LEAST 48-72 HOURS NOTICE PRIOR TO YOUR SCHEDULED APPOINTMENT. IF YOU ARE RESCHEDULING YOUR TOUCH UP THE RATES WILL CHANGE DEPENDING ON WHAT TIME FRAME YOU SCHEDULE YOUR NEW APPOINTMENT (OVER 6 MOS. OR MORE AFTER INITIAL APPT). IF YOU ARE RESCHEDULING WITHIN ONE WEEK OF YOUR APPOINTMENT DATE, YOU WILL BE ABLE TO TRANSFER DEPOSIT TO A LATER DATE AND DEPOSITS WILL GO TOWARDS YOUR NEW APPOINTMENT.
APPOINTMENTS WILL BE CANCELLED AND NO REFUNDS WILL BE GIVEN IF THE CLIENT IS MORE THAN 20 MINUTES LATE TO THEIR APPOINTMENT. YOU MAY SCHEDULE A NEW APPOINTMENT, BUT WILL NEED TO PROVIDE A NEW DEPOSIT FOR THE NEW APPOINTMENT. WE UNDERSTAND THERE ARE UNFORSEEN EMERGENCIES AND WE CAN DISCUSS ACCORRDINGLY.
WHEN BOOKING YOUR APPOINTMENT, YOU WILL BE ASKED TO PLACE A DEPOSIT FOR YOUR SERVICE. THIS DEPOSIT WILL BE APPLIED TO YOUR TOTAL FEE THAT IS DUE THE SAME DAY OF YOUR APPOINTMENT. DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERABLE.
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